Frequently Asked Questions

Monday – 8:30 a.m. to 5:00 p.m.
Tuesday – 8:30 a.m. to 5:00 p.m.
Wednesday – 8:30 a.m. to 5:00 p.m.
Thursday – 8:30 a.m. to 5:00 p.m.
Friday – 8:30 a.m. to 5:00 p.m.
Saturday – CLOSED
Sunday – CLOSED

Call our office at 251-955-3939, or request an appointment online.

Amazing Eyes Optical Boutique stands out for its commitment to excellence, personalized care, and a diverse range of top-tier eyewear options. We go beyond traditional eye care, offering transformative experiences backed by expertise and customer service.

You will want to allow about an hour for your routine vision exam. If you choose to stay after the appointment to pick out new glasses, you may be here a little longer.

If you are a new patient, we do have some paperwork for you to complete, including medical history, general patient information, and a standard HIPAA privacy policy. Completing this beforehand saves time at the appointment and gets you back to see the doctor more quickly. A link with our forms will be sent to you after making your appointment.

In addition to the completed paperwork, please bring your insurance card & driver’s license with you to the appointment. If you wear glasses or prescription sunglasses, we ask that you bring them as well. If you are a contact lens wearer, please bring your contact lenses and a copy of your prior prescription. Knowing the exact brand and powers makes the contact lens exam easier and more straightforward.

A glasses examination and a contact lens examination differ in their focus and assessments. During a glasses examination, the
eye care professional primarily determines the refractive error (nearsightedness, farsightedness, astigmatism, etc.) and prescribes corrective glasses accordingly. In contrast, a contact lens examination involves additional steps, focusing on the fitting and suitability of contact lenses for the individual’s eyes. It includes measuring the curvature of the cornea and determining the proper lens type for comfortable and safe wear. Contact lens examinations also involve education on lens insertion, removal, hygiene, and follow-ups to ensure proper adaptation and eye health maintenance while wearing contact lenses.

Yearly eye examinations play a vital role in maintaining eye health and vision quality. These regular check-ups enable early detection of any changes in vision, allowing for timely intervention and treatment of various eye conditions. By assessing visual acuity, eye movement, and focusing abilities, these exams can detect refractive errors, such as nearsightedness, farsightedness, or astigmatism. Moreover, they aid in identifying potential eye diseases like glaucoma, diabetic retinopathy, macular degeneration, and cataracts, often before noticeable symptoms arise. Through comprehensive evaluations, your doctor can provide accurate prescriptions, recommend suitable treatments, and offer guidance on preventive measures to safeguard eye health.

We accept cash, checks (with valid id), Visa, Mastercard, Discover, American Express, & Debit Card.

If you’re unsure about your potential transaction method, please give us a call at 251-955-3939 and we would be more than happy to verify if we can accommodate!

We also accept CareCredit and Flexible Spending Accounts (FSA).

Identification: It helps verify your identity. Ensuring they have the right patient’s information is crucial for maintaining accurate medical records and preventing errors in treatment. Insurance Purposes: Your driver’s license often contains information that can be used for insurance verification. It helps the office confirm your insurance details, ensuring that they bill the correct provider for the services rendered.

We are an in-network provider for many vision insurance companies, including EyeMed, VSP, Superior, New Southland, Blue Cross Blue Shield of Alabama & Alwayscare.

Our office does NOT accept Medicaid.

We strongly prefer to get your insurance information before the appointment. That way, we can make sure you are in network and covered before you make the trip over to see us. Getting benefits verified ahead of time also makes your visit go much quicker, since we’ll already have your coverage and copays determined when you arrive.

Specialty lenses address unique vision needs, providing enhanced clarity and comfort. They are ideal for conditions like astigmatism, presbyopia, and more.

Absolutely. We can easily do both exams during your routine eye appointment.

Yes! They typically arrive to us within a couple of business days.

Your contact lens prescription will be valid for one year.

Your contact lens prescription is written for the specific lens that you’re wearing, so it will only be valid when ordering that exact lens.

If your prescription has expired, that means it is time to come in for your next eye exam. It’s very important to follow up yearly not just to check for a prescription change, but also to catch any possible complications that may have developed since the last time you were in. Contact lenses are ultimately a medical device, and issues like over-wear and debris build-up can have adverse effects on the health of your eyes.

Yes! As long as your prescription is still valid and you are able to provide us a copy, you can certainly buy your contacts at Amazing Eyes.

Yes. Our in-house optical shop can fill any valid glasses prescription, even if you got it somewhere else. We work hand-in-hand with a handful of local and national labs, and we’ll make sure your order is sent to the one best equipped to get you what you need.

The benefits of buying your glasses at Amazing Eyes are many, all of which are backed by our unparalleled customer service.

The cost can vary widely since it is based on several factors, including prescription, frame type, and lens material. We make it a priority to maximize your insurance benefits and ensure you receive the best products on the market for your money. If you find a frame you like, we are more than happy to walk you through your lens options and give you a price quote.

No appointment needed! Our optical shop is always open for walk-ins during our regular business hours. Come in any time for all your glasses-related needs.

Turnaround time varies depending on your prescription and lens enhancements, but most orders take 7-10 business days.

Yes. All frames that pass our inspection can have new lenses made for them. However, please keep in mind that in most cases we’ll need to send the frame to the lab.

Yes! As long as your prescription is still valid and you are able to provide us a copy, you can certainly buy your glasses at Amazing Eyes.

Almost always, yes. In most cases, all you need is a simple adjustment! If you have a history of glasses that fall down your face, ask one of our opticians about your options for frame fitting and lens material. Chances are there’s something we can offer to change things up.

Your aptly named pupillary distance is the distance between your pupils. It is a measurement that the labs use to ensure your prescription is centered around the spot you look out of your particular lenses. At Amazing Eyes, this measurement is taken when you order/purchase your eyewear.